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Fraud Awareness & Customer Safety

Creatique Digital is committed to protecting the safety and privacy of its customers. As scams continue to increase, this guide has been created to help you recognise common warning signs and reduce the risk of fraud.

Top Safety Tips

  • Never pay money upfront for a loan that has not been fully approved or finalised.

  • Avoid sharing personal or financial details unless you are certain of the organisation’s identity and legitimacy.

  • If you receive a loan offer you do not remember applying for, do not respond or engage.

Fraudsters can appear highly convincing and may impersonate reputable businesses. They often send fake emails, letters, or make cold calls offering loans that do not exist. Their aim is usually to persuade you to pay fees in advance under the false promise that funds will be released later. Always remain cautious and verify any request before taking action.

Below are two common types of scams involving criminals posing as lenders or debt collectors. Understanding these tactics can help you stay protected.

Advance Fee Loan Scam

In this type of scam, criminals request upfront payments described as “processing” or “approval” fees before a supposed loan is issued. Payment is often requested via wire transfer, cash services, or prepaid debit cards.

Scammers may use convincing tactics and official-looking documents to gain trust and pressure individuals into sending money.

Creatique Digital does not charge upfront fees for loans and will never request payment before a formal agreement is in place.

Common Warning Signs

  • Requests for payment before any loan is granted

  • Pressure to pay using prepaid debit cards or gift cards

  • Requests to wire funds directly

  • Fake loan approvals or confirmations sent via SMS, email, or post

Debt Collection Scam

Another common fraud involves fake debt collectors claiming to represent lenders. These individuals may contact you by phone or message demanding payment for debts that are incorrect, already settled, or unrelated to you.

These communications are not from Creatique Digital. Fraudsters often rely on intimidation, threats, or harassment to pressure individuals into making payments.

Common Warning Signs

  • Threats of arrest, wage deductions, or legal action without proper process

  • Refusal to provide clear loan details or accurate payment history

  • Requests for payment amounts that do not match your records

Additional Support & Resources

If you believe you have been contacted by a clone firm or an unauthorised company attempting to obtain your details, you should report the incident to the appropriate regulatory authorities immediately.

You may also find the following resources helpful:

  • Action Fraud

  • Money Helper (Scam Advice)

  • Telephone Preference Service

  • Mailing Preference Service

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