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Privacy Policy

Creatique Digital operates as an intermediary referral and lead-generation business. This Privacy Notice explains how we collect, use, and manage your personal information when delivering our services. Our primary lawful basis for processing your data is contractual necessity. However, in certain circumstances, we may request your consent for example, when recording or sharing special category data or sending marketing communications about our services or relevant third-party services.

Creatique Digital does not provide debt or financial advice, nor recommendations, and is not authorised or regulated by the Financial Conduct Authority (FCA).

What Personal Information Do We Collect?

To provide services under our agreement, we collect personal information that identifies you. The categories of data we may collect and the purposes for doing so include:

Personal Descriptors

Examples: Name, age, date of birth, passport or driving licence details.
This information is required to confirm your identity and communicate with you.
Providing this information is mandatory.

Financial Information

Examples: Income, expenditure, assets, liabilities, bank statements, benefits details, wage slips, tax returns, credit history, legal actions or county court judgements, bank account or debit card details.
Our partners may require this information to deliver specific services, such as managing payments or assessing debt solutions.
This information is essential and cannot be omitted for certain contractual services.

Employment Information

Examples: Employment status, occupation, salary details, pay dates, or professional titles.
Used to determine eligibility for particular debt solutions or services.
Required for insolvency or debt management arrangements.

Life Information

Examples: Marital status, dependents, and household circumstances.
This data helps assess affordability and financial suitability.
Mandatory where required for specific services.

Health Information

Examples: Physical or mental health conditions.
Collected only where necessary to identify vulnerabilities or additional support needs.
Providing this information is optional.

Who Collects Your Data?

Within Creatique Digital, multiple data controllers may operate. Your contractual documentation will identify the primary data controller responsible for your information.

Registered Data Controller:
Organisation: Doodlo Design Studio limited (Company number 14599962) ICO ZB579128, trading as Creatique Digital. Services typically covered include debt-related referral and ancillary support services.

How We Receive Your Information

We may obtain information:

  • Directly from you or from a third party acting on your behalf.

  • From creditors, banks, credit reference agencies, legal representatives, or law enforcement bodies.

  • Occasionally from healthcare professionals where relevant.

Website Data

When you visit our website, we may collect technical information such as IP address, cookies, and browser data. Tools like Google Analytics, WordPress, and Yoast SEO may be used to enhance performance and user experience.

You can disable cookies in your browser settings; however, some website features may not function correctly if cookies are disabled.

External Websites

Our communications may include links to external websites. This Privacy Policy applies only to Creatique Digital, and other sites will operate under their own privacy notices.

How We Use Your Information

Our primary legal basis for processing your information is to fulfil contractual obligations — for example, referring you to licensed debt advice firms for assessment. Where special category data or marketing activities are involved, your explicit consent will be obtained.

Processing may also occur under legitimate interests, vital interests, or legal obligations where appropriate. In such cases, information is anonymised whenever possible.

We use your information to deliver requested services such as debt advice referrals, insolvency assistance, or related legal support.

Transferring and Sharing Your Information

To provide services effectively, we may share your information with:

  • Licensed debt advice firms and authorised service providers.

  • External partners assisting with quality monitoring, auditing, marketing, printing, or document processing.

  • Regulatory authorities, government bodies, or law enforcement where legally required.

Some service providers may operate outside the UK or EU, but all are carefully assessed to ensure appropriate data protection measures are in place.

If you submit details through our website, your information may be transferred or sold to third-party organisations that purchase leads, including JR Outsourcing and Marketing, to allow follow-up contact regarding debt support services.

Doodlo Design Studio limited’s role is limited to introducing enquiries to authorised and regulated firms or licensed insolvency practitioners. Any regulated advice will be provided solely by those firms in their own capacity.

Your information may be used to contact you via telephone, email, SMS, or other electronic methods regarding your enquiry.

Your Rights

You have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate information.

  • Request deletion where legally permitted.

  • Restrict or object to certain types of processing.

  • Request data portability in a structured format.

  • Challenge automated decision-making or profiling.

  • Withdraw consent at any time (although this may affect our ability to continue providing services).

We aim to respond to valid requests within one month.

How We Secure and Retain Your Data

We retain personal information for the duration of our relationship and for up to six years after account closure to meet legal and regulatory obligations. Data that is no longer required is securely destroyed. Paper documents may be scanned and stored electronically.

We maintain strong physical and digital security controls and conduct regular testing. If a data breach occurs, you will be notified promptly.

You are responsible for protecting your passwords and login details. If you believe your information has been compromised, you should inform us immediately.

If you remain dissatisfied after contacting us, you may escalate concerns to the Information Commissioner’s Office (ICO).

Marketing

With your consent, we may send updates, offers, or information about relevant services. You can withdraw marketing consent at any time.

We do not share your details with third parties for marketing purposes unless you explicitly agree. Certain service updates or regulatory notices are considered essential communications rather than marketing.

How to Contact Us

If you have questions about this Privacy Policy or the data we hold about you, please contact us at:
Email: info@creatiquedigital.co.uk

Changes to This Privacy Notice

If we make significant changes to how your data is used, we will provide at least 14 days’ notice. You may decline changes; however, this may prevent us from continuing our services.

Last Updated: February 2026

Fill out our quick qualifying questionnaire, and one of our friendly team members will reach out to you soon.

Useful Links

Contact Us

Email Address:

info@creatiquedigital.co.uk

Monday to Friday: 9am - 6pm
Saturday-Sunday: CLOSED

By submitting the enquiry form, you confirm that the information you provide is accurate and truthful. You also agree that Creatique Digital may share your enquiry details with a suitable partner in order to assist you further, and that the partner may contact you if additional information is required. Your data will not be sold, shared, or distributed to any other third parties except those necessary to deliver the services you have requested.

Creatique Digital does not provide financial or debt advice. After completing the form, we will introduce you to one of our authorised debt solution partners. We will use the contact details you provide to make this introduction and may receive compensation for doing so. A debt adviser will contact you by telephone to discuss your options in detail. During these calls and any future communication, you will be dealing directly with the debt solutions partner and not Creatique Digital.

All debt solutions are subject to eligibility and acceptance, and additional terms and conditions may apply. Calls may be recorded for quality and security purposes. Initial advice is free; however, our commercial partners may charge fees for ongoing services if you choose to proceed with a debt solution. Any applicable fees will be clearly explained by the advisers and outlined in your documentation. You are entitled to a 14-day cooling-off period. Retained payments may increase your arrears. Debt write-off applies only upon successful completion of an insolvency solution, and certain details may appear on a public register. Full information will be provided before you enter into any agreement, and alternative solutions may be offered where appropriate. Debt solutions can impact your credit rating for up to six years, and your assets or property may be at risk. All partners are authorised and regulated by the Financial Conduct Authority (FCA) and adhere to its rules and standards.

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, users should not rely solely on the content as a statement of fact or professional advice. While we aim to minimise errors or omissions, Creatique Digital does not guarantee the accuracy or completeness of the information and accepts no liability for any inaccuracies to the fullest extent permitted by law. Any decisions made based on website information are entirely at your own risk. It is your responsibility to ensure that any products, services, or information meet your specific requirements. Your statutory rights remain unaffected.

Your details may be shared with organisations that will review your financial situation and explain potential debt solutions, including IVAs. Assistance can only be provided following a full fact-finding process. Free debt advice is available through Money Helper — click here to explore available insolvency debt options.

Debt solutions may not be suitable for everyone. Fees may apply, and your credit rating could be affected.

This website is not part of Facebook or Facebook Inc. and is not endorsed by them in any way. FACEBOOK is a registered trademark of Facebook, Inc.

Doodlo Design Studio limited (Company number 14599962) ICO ZB579128 operates under the trading name Creatique Digital. Creatique Digital provides lead generation services exclusively for debt management firms. We do not provide debt advice and are not authorised or regulated by the Financial Conduct Authority (FCA). Our role is solely to connect individuals with trusted firms that can help them work towards financial stability.

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