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GDPR Policy

This GDPR policy outlines how Creatique Digital collects, uses, and stores your personal information. It summarises the key details you should know. For more comprehensive information, please refer to our full Privacy Policy.

How We Use Your Data

Cr Digital may contact you via email, telephone, or SMS with details about services that may be relevant to you. Your information may also be shared with carefully selected and trusted third parties, but only where you have provided consent.

If you do not wish to receive marketing communications, you can opt out by deselecting the relevant option on our website.

We may use your information to:

  • Provide updates about relevant debt solutions and financial services.

  • Share personalised advice and useful resources based on your circumstances.

  • Inform you about new regulations or changes that may affect you.

Where We Collect Your Personal Data

We only collect the information required to deliver our services, which may sometimes include sensitive data. Information may be collected:

  • When you submit an application, enquiry form, or request a callback.

  • When you participate in surveys, research, or promotions organised by Creatique Digital.

  • From third-party sources such as credit reference agencies or fraud prevention organisations.

  • Through monitored and recorded telephone calls for quality assurance and training.

  • From business partners or publicly available sources to verify your information.

How Your Information May Be UsedTo respond to enquiries, requests, or complaints.

  • For service administration and updates relating to products you use.

  • To prevent, detect, or investigate fraud and criminal activity.

  • To maintain the security of our systems and website.

  • For debt collection, compliance, and auditing purposes.

  • To improve the quality of our advice and services.

If you provide information about another individual (for example, a joint application), you must ensure you have their permission. Where services are shared, information may also be shared with that individual.

Deleting Your Information

If any personal information we hold is incorrect or if you wish your data to be removed, please contact us at info@creatiquedigital.co.uk. We will review your request and update or delete your details where appropriate.

For existing clients, we are legally required to retain certain information for up to six years after your arrangement ends. However, amendments can be made if necessary. You may also request a copy of your personal data by contacting us via email.

Cookies

When you use info@creatiquedigital.co.uk, certain information may be collected automatically through cookies. These small text files help improve website functionality and performance.

  • Temporary cookies are used to maintain security during your session.

  • Permanent cookies help us understand how you found our website and analyse traffic.

  • Cookies also assist in ensuring compatibility with your device and browser.

By continuing to use our website, you agree to our use of cookies.
You can view our full Cookie Policy by clicking here.

Changes to This Policy

We may update this policy periodically. Any changes will be published on this page to keep you informed about how your data is handled.

Last Updated: February 2026

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